When Raleigh homes heat up in July or turn chilly in January, there is a quiet team keeping everyone comfortable: Scott Comfort Systems, a Best of Raleigh Gold Founding Partner. Serving the greater Triangle with residential and commercial HVAC service, this family-owned company has built a reputation for expertise, integrity, and a level of care that feels very local and very personal.

In this spotlight, you will get to know who they are, how they started with just one truck and a big vision, and why so many Raleigh families insist on calling “their HVAC guy” Jason Scott and his team year after year.

Who They Are

Scott Comfort Systems is a licensed, insured, and guaranteed HVAC contractor serving Raleigh, Durham, Chapel Hill, Cary, Wake Forest, and communities throughout the Triangle. They install, repair, and maintain heating and cooling systems for both homes and businesses, with services that range from repair calls to full system replacements, ductless mini split systems, indoor air quality solutions, duct sealing, smart thermostats, and ongoing maintenance plans.

What sets them apart is a mix of deep technical knowledge and genuine neighborly service. The company holds a 5.0 Google rating based on more than 200 reviews, is rated A+ by the Better Business Bureau, and is recognized as a top HVAC company in the Raleigh area.

Their Origin Story

Scott Comfort Systems began with one person: founder Jason Scott. Raised in the Triangle along with his wife Mary, Jason grew up here and never left.

The early days were simple and scrappy: just Jason, his truck, his tools, and years of hands on HVAC experience. He set out to build one of the best HVAC companies in the greater Raleigh area by focusing on what he could control every single day: honest recommendations, careful installations, and treating every home with respect.

Over time, word spread. Homeowners told their neighbors about the tech who showed up on time, put on shoe covers before stepping inside, explained options without pressure, and even loaned a temporary window unit to keep one family cool while they gathered estimates. Today, the company has grown into a team with more than 80 years of combined experience, all built around that same personal, relationship driven approach.

What They Do Today

Scott Comfort Systems delivers a full spectrum of HVAC services:

• Residential HVAC: Repair, replacement, priority emergency service, indoor air quality improvements, seasonal tune ups, smart thermostats, and a comfort maintenance plan that keeps systems running efficiently.
• Commercial HVAC: Service and replacement for business systems, duct free and split systems, ductwork evaluation, and maintenance plans tailored to busy facilities.
• Brand partnerships: They are a local Trane dealer and Tempstar dealer, providing installation, repair, and maintenance for both lines, including heat pumps, gas furnaces, air conditioners, and smart controls.

Their services are grounded in an industry leading guarantee. New replacement systems come with a two year labor warranty, plus manufacturer backed equipment warranties. If a new system fails to heat or cool within the first two years and cannot be fixed within 72 hours (subject to parts availability), they write the homeowner a $250 check. They also provide a one year labor warranty on all general repairs and a “property protection” guarantee that covers lawns, flooring, and furnishings if any damage occurs during work.

Fun Facts and Behind the Scenes

Some of the most telling details about Scott Comfort Systems show up in customer stories. Reviews describe Jason and his team as the folks who:

• Show up after hours on the hottest day, get the system running again, and take time to explain what went wrong and how to avoid it next time.
• Offer thoughtful options instead of pushing the most expensive system, then return year after year to maintain it.
• Put on shoe covers at the door, treat the home like their own, and follow up to make sure everything is working as promised.

Online, they are also recognized as a Fan Fave on Nextdoor, with hundreds of five star reviews on Google and Facebook, which shows how often their name comes up when neighbors ask for “a good HVAC person.” 

Why Raleigh

Scott Comfort Systems is rooted in the Triangle because the people behind the company are, too. Jason and Mary were raised here and have spent their lives in this community.
The team serves a wide area, from Raleigh, Durham, and Chapel Hill to Apex, Wake Forest, Zebulon, and beyond, keeping a mix of city neighborhoods and small town main streets comfortable through every season.

Their role goes beyond service calls. By offering honest second opinions, energy efficient system upgrades, and ongoing maintenance plans, they help families and small businesses stay safe, manage energy costs, and protect their biggest investments: their homes and buildings.

Looking Ahead

Scott Comfort Systems continues to grow, with a team of factory trained technicians and active hiring efforts that hint at a company preparing for the Triangle’s future growth. They are investing in high efficiency technologies such as variable speed heat pumps, ductless systems, and smart thermostats, helping homeowners upgrade from older, less efficient equipment to systems that are quieter, more comfortable, and more environmentally friendly.

While the tools and equipment evolve, their vision remains steady: to be the trusted HVAC partner that Raleigh families call first, the one that shows up, tells the truth, stands behind its work, and keeps the community comfortable year round. 

Ready to experience Scott Comfort Systems? Here is where to find them.

• Website: scottcomfortsystems.com
• Location: 4502 NC 39 Highway, Bunn, NC 27508
• Phone: (919) 271-2922